A Century of Production and Industrial Leadership
With over 100 years of operational history and more than 25,000 employees worldwide, this oil & gas producer is among the most prominent global players with a strong presence in several regions, including the United States.
Operating production sites worldwide, the company operates around the clock to meet the demands of a highly competitive and fast-paced industry.
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It started with a handful of critical assets and what followed was a journey from reactive firefighting to predictive precision, one site at a time, one success at a time. Today, we’re not just preventing failures; we’re powering a smarter, leaner, and more resilient operation across an entire continent.
Robert De La Garza — Sales Manager | I-care
Challenges
- Reactive maintenance practices
- Outdated systems and processes
- Limited visibility on asset health
- Frequent unplanned downtime
- High maintenance costs
Transforming Maintenance from Reactive to Proactive
Imagine overseeing the reliability of thousands of industrial assets, each equipment being essential for operational continuity and profitability. Every equipment can fail, resulting in costly downtime, unexpected repair expenses, and revenue loss.
This was the daily reality for our client. With over a century of operational history, they have navigated decades of industrial evolution. Yet even industry leaders are not immune to operational blind spots. Legacy practices and outdated systems were making it harder to anticipate equipment issues before they became costly failures. They were stuck in a reactive mode—intervening only once problems had already occurred.
The consequences were clear: inconsistent performance, frequent unplanned downtime, and high maintenance costs. In such a fast-moving environment, making a new approach was essential to remain ahead of the competition.
Solutions
- Wi-care™ sensors with I-see™ platform
- Scaled predictive maintenance across sites
- Integration with MVP One CMMS
- Long-term trusted partnership
A Partnership Built on Proven Value and Enduring Trust
The beginning of the client’s reliability journey
Initially, the company trusted I-care with a select group of critical assets, such as compressors or pumps. Early, measurable results quickly demonstrated the value of I-care’s solutions, building trust and paving the way for broader collaboration.
Encouraged by these initial results, the client equipped its Texan plant with Wi-care™ wireless sensors that feed data into the I-see™ monitoring platform, I-care’s centralized system for collecting and analyzing asset health insights. Consistent outcomes—including increased asset reliability and reduced downtime—strengthened the partnership and deepened confidence in I-care’s Predictive Maintenance solutions and expertise.
But what truly marked a turning point wasn’t just the technology—it was consistency. Year after year, I-care consistently delivered, leaving no room for error—a reliability the client soon deemed indispensable. Perhaps most powerful of all is what this partnership represents: as a cornerstone of the oil & gas industry, this client does not place their trust lightly. Such confidence is built over time—earned through consistent results, proven resilience, and a shared commitment to doing things the right way.
That’s why, after a few years of collaboration, the client decided to bring all more than 20 North American production sites under I-care’s predictive maintenance program. What began as an operational solution had become a key part of their strategy.
Integrating MVP One for Unified Maintenance
As the predictive maintenance program scaled across all American sites, the client wanted to go beyond anticipating failures—to strengthen how they plan, execute, and track maintenance operations.
To go a step further, the I-care PdM solution was connected to their CMMS (computerized maintenance management system): MVP One.
This move didn’t just add a tool—it unlocked new performance. With a complete, real-time view of both asset health and maintenance activities, the client could act faster, plan smarter, and reduce costs more effectively across sites. Operational efficiency improved, returns increased, and maintenance evolved into a true strategic lever.
Benefits
- $5.2M ROI in one year
- Reduced downtime and costs
- Improved asset reliability and efficiency
- Data-driven, scalable maintenance operations
Proven Results from a Powerful Partnership
Broader Financial Impact
Today, I-care solution monitors thousands of assets through a network of thousands of Wi-care™ sensors feeding the I-see™ platform. This infrastructure, combined with MVP One’s CMMS, delivers real-time insights into equipment condition and maintenance operations—forming the backbone of the client’s predictive maintenance program.
At the scale of the entire company, the impact has been substantial. They focused on the five most frequent and costly types of failures, like bearing race defects, misalignment, or lubrication issues. By addressing these recurring problems across 20+ sites, they achieved significant financial gains. With more than 2,000 assets monitored and an 80% acceptance rate of maintenance recommendations, the ROI was $5.2 million.
Strategic Advantages
The results above confirm that the solution is effective and delivers substantial benefits. Beyond the direct economic gains, the client experienced a range of strategic advantages that increased the overall value of the transformation. By reducing the risk of unexpected failures and unplanned downtime, they successfully avoided losses in the millions.
Equally important, the transformation strengthened trust. From day one, I-care’s transparency and long-term focus built a partnership grounded in confidence. Objective diagnostics and the integration of MVP One’s centralized asset management platform empowered data-driven decisions and streamlined maintenance across the client’s entire network.
Looking ahead, this trust forms the foundation for future growth. As the client’s operations expand, I-care and MVP One are ready to scale with adaptable solutions for any geography, asset class, or industry.
